COVID-19 Situation Update

February 18 2020
Coronavirus update from Discova on the ground

Novel Coronavirus Covid-19: Update from Discova’s Team On The Ground

 

Last Updated: February 27th 2020

 

Following the December outbreak of novel coronavirus – now officially termed ‘Covid-19’ – our team in Asia has been closely monitoring the situation and in response activated a number of additional measures to ensure the safety of our customers and staff. At this time, there is no need to be distressed; rest assured that the Discova team are on the ground to manage any changes. 

We have activated prevention measures such as improved hygiene facilitation and enabled our Incident Response Team so that our staff and customers are supported 24/7. We are working to ensure these procedures are complied with not only on Discova operated tours but also where we have to use third-party suppliers.  As of now, Discova has not had any confirmed or suspected cases of Covid-19 amongst staff or customers. 

Recent measures put in place by Discova: 

Discova guides, drivers, airport reps and in-destination hosts may be wearing masks for protection.

All guides, drivers and vehicles will have hand sanitiser on hand. Additional hygiene measures have also been put in place to ensure our vehicles are properly sanitised every day. 

Incident response process has been put into place 

Tours will avoid wet markets where there may be raw meat or livestock. If this is unavoidable, our guests will have the option to opt out of that part of the tour or to take extra precaution in wearing masks and using hand sanitisers. 

There is no need to be alarmed, however, everyone should take the necessary precautions to avoid infection and the spread of false information. There has been a large amount of misinformation spread both on and offline. We encourage you to monitor the WHO situational updates which may be found here for the most up-to-date and accurate information. 

Tips for Travellers  

At this time, we recommend that travellers consider taking general precautions to minimise their risk.  

• Wash hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitiser. 

• Avoid touching eyes, nose, and mouth with unwashed hands. 

• Avoid close contact with people who are sick. 

• Stay away from public areas and seek medical assistance if you are sick. 

• Cover your cough or sneeze with a tissue, then throw the tissue in the trash. 

• Clean and disinfect frequently touched objects and surfaces. 

Latest Updates

 

Due to the constantly evolving situation we strongly recommend checking official travel advisories prior to travel. These can be found using the links below or through your national government website.

 

UK

UK Foreign and Commonwealth Office (FCO) Travel advice
 

US

US State Department International Travel Advice
 

Australia

Australian Government Smart Traveller

 

 

Cambodia
   
   General Situation

  • No impact to operations.

   Closures

  • None.

 

China
    
    General Situation

  • Public sector closures in addition to travel restrictions and closures of all tourist sites.

    Closures

  • All tourist attractions.

 

Hong Kong
    
    General Situation

  • Public sector closures in addition to below listed tourist sites.

    Closures

  • Disneyland Park

  • Nong Ping Cable car

  • All ferries to mainland China

  • All museums

  • All libraries

  • All ferries to Macau

  • Ocean Park

  • Madame Tussauds Hong Kong

  • All trains to mainland China

  • Sky100 Observation Deck

 

Indonesia
    
    General Situation

  • No impact to operations.

  • Travel restrictions in place for travellers who have been to Mainland China in the previous 14 days. This does not apply to nationals or residents of Indonesia.

    Closures

  • None.

 

Japan
    
    General Situation

  • No impact to operations.

  • Travel advisories in place. Please refer to your national travel advisory pages as listed above.

  • Travel restrictions in place for travellers who have been to Hubei Province in the previous 14 days.

  • Nationals of China with a passport issued in the Hubei Province are not allowed entry.

    Closures

  • Tokyo Ghibli Museum is closing until March 17th.

  • Tokyo Marathon on March 1st is cancelled.

 

Laos
    
    General Situation

  • No impact to operations.

  • Road borders are closed with China and Myanmar.

  • Most flights to and from China have been suspended.

    Closures

  • None.

 

Malaysia
    
    General Situation

  • No impact to operations.

  • Travel restrictions in place for travellers who have been in the Hubei, Zhejiang or Jiangsu Provinces in the previous 14 days.

  • Nationals of China with a passport issued in the Hubei Province are not allowed entry.

    Closures

  • None.


        
Myanmar
    
    General Situation

  • No impact to operations.

  • Nationals of China can no longer get a visa on arrival.

  • Passengers arriving from China on any Chinese airline can no longer obtain a visa on arrival.

    Closures

  • None.

 

Singapore
    
    General Situation

  • No impact to operations with the exception of increased health screening.

  • Travel restrictions in place for travellers who have been to Mainland China in the previous 14 days.

  • Disease Outbreak Response System Condition (DORSCON) elevated to Orange on 7th Feb. 

    Closures

  • None.

 

Thailand
    
    General Situation

  • No impact to operations.

  • Families with school age children who have travelled to China, Hong Kong, Japan, Macau, Singapore, South Korea, Vietnam, Malaysia and Taiwan should be placed in self-isolation for 14 days before returning to Thai schools. This does not effect tourism or business operations at this time.

    Closures

  • None.

 

Vietnam
    
    General Situation

  • No impact to operations.

  • Vinh Phuc commune is quarantined.

  • Travel restrictions in place for travellers who have been to Mainland China in the previous 14 days.

  • Travellers who have been to South Korea in the past 14 days will be denied entry into Vietnam.

    Closures

  • All festivals/events have been cancelled.

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