An Open Letter from our Managing Director

Looking ahead: An Open Letter from Our Managing Director

Dear Valued Partners and Friends,

A lot has happened over these past months. 

As this global pandemic forced borders to close and people to stay at home, the world as we know it was ground to an abrupt halt. Travel – our life and passion – ceased to exist, at least temporarily, and our hearts go out to all the people who have been affected by this unprecedented crisis. 

Despite this standstill, Discova has not been standing still; our teams have been working ceaselessly to ensure the safe return of all our customers and I am proud of the care and dedication with which they have managed refunds and cancellations. 

We might be physically distanced, but I believe we have come closer as a family. From trading family recipes and supporting our local communities to upgrading technology, innovating product, and upskilling our people through new online training, the Discova family has been using this time to strengthen our core and our relationships.

Our eyes are on the future and the day will come when we can welcome you and your travellers to our destinations in Asia and the Americas again. There is no doubt that the world and travel will be different when this is over, but we strongly believe that with every crisis come new opportunities.

Let us work together to make our industry better, stronger and, above all, more sustainable. As we prepare for a post-Covid future, Discova will focus on developing new projects for our communities, crafting unique product and using what we have learnt from these times of hardship to continue to stay connected with our partners. 

Equally, we are working hard on revising our already robust health and safety standards to be fit for travel in a post-Covid world. From new training programs to opt-out activities and detailed hygiene assessments, we are committed to ensuring the well-being of our travellers when they can explore our beautiful destinations again. 

There is a world of possibilities that awaits, and I am looking forward to entering these new horizons together with you!

Stay safe – we will get through this,

Suyin Lee
Managing Director

Share this post

Share on facebook
Share on linkedin
Share on email

Other popular reads

Learning Programs with Life-long Impacts: DET in Japan

Our blog series continues with a rugby-focused sports tour in Japan. The adaptable itinerary was designed by our DET team to balance an active itinerary with cultural exchange.

Sustainable Travel in Borneo – Our Top Picks

Looking for sustainable, slow, and adventurous travel for your clients? Look no further than unassuming Borneo.

Client Relationships: Over a Decade with Hawaii Pacific University

We spoke to Paul Tran, instructor at Hawaii Pacific University's School of Social Work, to find out how Discova became his go-to educational travel provider since 2010.

Cuba’s Most Unique Private Properties and Hotels

A holiday in Cuba is made all the more exceptional with its eclectic and charming private accommodations. Take a look at some of our favourite offerings.

The Success of Our Flexible Workplace Policy

Earlier this year, we put into motion a new flexible workplace policy. We spoke to our HR team and staff to find out why it's proven to be a hit.

Learning Programs with Life-long Impacts: DET in Vietnam

We continue with our series on learning programs with life-long impacts, this time taking a closer look at what makes our educational history tour in Vietnam stand out from the rest.

Subscribe to Discova's Monthly B2B Newsletter

and stay at the forefront of new product offerings, Discova behind-the-scenes, destination news, travel trends and thought leadership articles from our on-the-ground experts

You have the right to withdraw your consent to this processing of your data at any time. Simply click the unsubscribe link at the end of our emails. For more information about how we handle your data, please read our Privacy Policy.

2022 Discova. All rights reserved.

Subscribe to Discova's Monthly B2B Newsletter

and stay at the forefront of new product offerings, Discova behind-the-scenes, destination news, travel trends and thought leadership articles from our on-the-ground experts