Discova Logo
Discova Logo
7-day travel cancellation policy with Discova

Peace of mind with Discova’s revised 7-day cancellation policy

We hope you are well and staying healthy in the current environment. Whilst borders are still closed in many countries around the world, we want to boost customer confidence to book into 2021 by extending our 7-day cancellation policy for our Asian destinations for the whole of 2021!

New bookings FIT/Tailor Made

For new FIT bookings made between 18th March and 31st December 2020, for travel to Asia from 1st June 2020 to 31st December 2021 we will adjust the cancellation policy to a full refund within 7 days of departure. Please note, this is strictly based on services that will work with us on our 7 day policy and is season dependent. Full details will be confirmed at booking stage.

GIT/Groups

GIT cancellation terms are being handled on a case by case basis with our partners, we will endeavour to offer the most flexible cancellation terms dependent on services being provided. Please speak to your BDM/Account Manager for further information.

Existing bookings not yet travelled FIT/Tailormade

For existing bookings travelling to Asia between 1st April and 30th November 2020, you can postpone your customers’ travel plans by up to 18 months from the original travel date with no admin charges – original cancellation dates will apply. If you want to cancel, standard booking conditions will apply.

We hope these extensions give your customers confidence to travel and book now, we look forward to working closely with you going forward. Thank you for your continued support and feel free to reach out to us anytime!

Share this post

Interested?

Request a quote, book a meeting, ask a question, or share a dream

Other popular reads

Discova Welcomes New Business Development and Account Manager to Fuel Growth in North America

In an exciting development, Discova is set to enhance its presence in North America with the strategic addition of two seasoned business development and account managers.
Read More >>>

Embarking on An Laotian Adventure: A Journey through Time and Scenic Rails

Connecting the vibrant capital, Vientiane, to popular tourist havens such as Vang Vieng and Luang Prabang, Laos' scenic high-speed railway connection promises a convenient alternative to the challenging mountain roads that have been the norm for travelers.
Read More >>>

Discova rewarded with the Great Place to Work Certification

Through a set of independent statements, Discova is now officially certified as a Great Place to Work in a total of no less than 9 countries.
Read More >>>

The Team Retreat of a Lifetime with Corporate Social Responsibility

Give your team the opportunity to grow, bond and travel beyond the office for a well-earned reward with a purpose-driven, meaningful CSR retreat.
Read More >>>

Community Development Report: Measuring Your Contributions

Find out how educational travel has impacted and supported sustainable community development throughout our Southeast Asia destinations, and take a peek at our newest project in Costa Rica.
Read More >>>

Siem Reap’s New (and Bigger) International Airport to Open 16 October

The new Siem Reap Angkor International Airport is getting ready to officially open and begin operating commercial flights as of 16 October. Find out what it will mean for your travellers.
Read More >>>

Subscribe to Discova's B2B Travel News & Updates

and stay at the forefront of new product offerings, Discova behind-the-scenes, destination news, travel trends and thought leadership articles from our on-the-ground experts.

Discova Logo
Agent Login

Connecting people and places with a world of possibilities

© 2022 Discova. All rights reserved.

Subscribe to Discova's Monthly B2B Newsletter

and stay at the forefront of new product offerings, Discova behind-the-scenes, destination news, travel trends and thought leadership articles from our on-the-ground experts.

* You have the right to withdraw your consent to this processing of your data at any time. Simply click the unsubscribe link at the end of our emails. For more information about how we handle your data, please read our Privacy Policy.