We’ve never been a particularly traditional company, but during the past two years (like most companies around the globe) we had to adapt our practices and work environment. In Los Cabos, Mexico, that meant that while we were still actively present and receiving and supporting our partners’ travellers, we didn’t have a fixed office space.
Flexibility and fostering a positive remote-working environment will remain Discova policy pillars, but we did have the need for a more solidified, physical representation for our partners in the Los Cabos area. That’s meant that for the last couple of months, we’ve had some busy bees setting up and organising a welcoming, new office in Los Cabos. From 1 April, the office will be ready and raring to go!
Resurgence. A word we’re lucky enough to be using after what’s been a tumultuous time for the tourism industry. Despite the ups and downs, Mexico has for some time now been receiving international tourists, being one of the odd ones out with less stringent entry regulations. While traveller numbers certainly didn’t mimic pre-Covid figures, there was still business to be made and taken care of.
Discova’s new agreement with the company has given us the opportunity to represent Discova with two tour desks in the Hyatt Ziva Los Cabos.
Simply: with increased demand, we wanted to be more present, more available and provide even better service. Running an operational office in Los Cabos means that we can better support and manage existing accounts and have a base for future expansion here.
On the ground influence. We have already renewed and reopened contracts with former suppliers in the area, but we are now also gaining new ones.
Being on the ground means “we can continue to build supplier confidence and trust in Discova” and thereby offer better products for our clients, Bogar emphasizes. In short, being fully present in Los Cabos means we gain leverage and more personal contact with suppliers and partners.
We are grateful, humbled and proud to be getting back to (full) business in Los Cabos. If you’re interested in collaborating with us or opening an account here specifically with one of our dedicated Account Managers, please reach out to [email protected].
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